Andy’s Products and Andy’s Hemp Products are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Any information we share will only be shared with necessary third parties (such as payment gateways) who will also meet the requirements of this policy and conform to relevant data protection laws.

We may change this policy from time to time by updating this page. You should check this page from time to time to make sure it meets your satisfaction. 

Age of Consent

Who Can Use and/or Purchase Products from this website.

You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.

What Information do we Collect and Why We Collect Such Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history.  We also use cookies or other tools that collect information that make it easier to use on our site.

Marketing

We use cookies from third-party partners such as Google and Facebook for marketing purposes. These cookies allow us to display Andy’s Products and Andy’s Hemp Products (referred to simply as “Andy’s Products or AHP”) promotional material to you on other sites you visit across the internet. Andy’s Products may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Andy’s Products Targeted Ads Program, we use cookies to determine which ads users have seen and how many times users have seen a particular ad.

We may collect the following information:

Your name and your contact information such as your email address and phone number. We only use these to contact you in relation to your order, or to service a subscription if you have subscribed to our mailing list.

Demographic information – mailing and/or physical address and/or phone area code. From time-to-time, we may use this information to improve our website and services to you, view analytical data and provide special offers.

Information relevant to purchases and/or special offers. We only collect and store information which is required for us to provide you the products and services we offer.

If we are seeking data to help us improve our company, we may send surveys or questionnaires to those that opt-in or allow us to do so. We will make it clear when we send out surveys etc., how information from those surveys will be used and stored.

We may use the information to improve our products and services such as through feedback in our contact form.

We may use the information to customize the website according to your interests or feedback.

From time to time, we may also use your information to contact you for market research purposes. You can opt out of this at any time by contacting us via email.

We may use your information while processing and fulfilling purchases of products or services. Some of this information we cannot delete as it may be part of our tax records for example.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We only send out such emails if you have opted-in to receive them.

Using cookies, we collect analytic data which is used to help us better understand our markets. i.e. number of sales or sales revenue from specific geographical areas.

Respond to any issues or queries via the customer support team

Email Uses and Marketing

From time-to-time, we may send an email to promote a new product or announce a sale of a product or other reasons, as such, to provide information we feel may interest you or featured articles regarding the industry or our products. By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

We use cookies from third-party partners such as Google and Facebook for marketing purposes. These cookies allow us to display Andy’s Products and Andy’s Hemp Products (referred to simply as “Andy’s Products or AHP”) promotional material to you on other sites you visit across the internet. Andy’s Products may also share information about your behavior on the Site with third parties (including operators of third-party websites and/or social networking sites) in order to show you targeted advertisements and other content that has been customized for you. We also use cookies to facilitate the Andy’s Products Targeted Ads Program, we use cookies to determine which ads users have seen and how many times users have seen a particular ad.

How do you get my consent?

By providing us with personal information to complete a transaction, placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information.

How do I withdraw my consent? 

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email, or you may contact us at info@andysproducts.com

Disclosure

We do not share your personal information with third parties without your consent other than with the following:

Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;

Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will attempt to notify you at the address you have given us if we have received a lawful request for your information);

How is your information stored?

Your information is stored on secure servers within our Customer Relationship Marketing (CRM) system. This is a well-known CRM which has safeguards to prevent unauthorized access to data. We do not store information at any other location than on our own servers and no-one outside the company has access to or is able to store their data on those servers.

Our store is hosted on GoDaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We store your data on a secure server behind a firewall with updated security, and encrypt your connection via SSL. 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access, use or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Applicable Law for Users in the United States

This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties. It is up to you to determine whether accessing this site and purchasing our products are legal where you are.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at info@andysproducts.com or by mail at:

Andy’s Products P.O. Box 18558 Reno, NV 89511